Shipping policy
Current News
Updated at 2022-11-17
European Orders - Quick Information:
All European orders will be shipped DHL & Deutsche Post, our couriers may contact you for more information regarding your shipment.
TRACKING YOUR PARCEL
All Orders below 1kg - Shipped by Deutsche Post
Once your order has left us and is with Deutsche Post, they will contact you via SMS and/or email to let you know when to expect the delivery. You can track your Order on our Page for the latest status of your order.
All Orders above 1kg - Shipped by DHL Parcel European
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.
Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery.You can track your Order on our Page for the latest status of your order.
International Orders - Quick Information:
All International orders will be shipped by DHL & Deutsche Post, our couriers may contact you for more information regarding your shipment. (Additional import fee's may occur)
TRACKING YOUR PARCEL
All Orders below 1kg - Shipped by Deutsche Post
Once your order has left us and is with Deutsche Post, they will contact you via SMS and/or email to let you know when to expect the delivery. You can track your Order on our Page for the latest status of your order.
All Orders above 1kg - Shipped by DHL Parcel International
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.
Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery.You can track your Order on our Page for the latest status of your order.
Note:
→ VanicaGlobal is not responsible for any additional fee's in relation to a product shipment. (such as customs, etc.)
We know how important it is to get your order to you as quickly and conveniently as possible, and we endeavour to despatch orders within 1-7 working days. However, please note that during special releases, pre-orders, major holidays and sale periods this may take longer. In those cases, we will state the shipping duration on the product page. Those times can vary and shipping periods may take longer.
PLEASE NOTE: During the COVID-19 crisis we are currently shipping as normal and we will endeavour to update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.
Here the current Shipping Information to your country from our carrier: External Link
If you have any questions around shipping please
Contact Us
Email: support@vanicaglobal.com
Website: Contact – vanicaglobal
Social Media: You are very welcomed to aways reach out to us on our Social Media Channes (such as Instagram dm, Facebook Messenger, Twitter dm)
24/7 Customer support
SHIPPING Rates
We ship worldwide with DHL Parcel & Deutsche Post Warenpost International, for the best rates & most reliable service. Please see our shipping rates below.
US, Japan, Afghanistan, Armenien, Aserbaidschan, Bahrain, Bangladesch, Bhutan, Brunei Darussalam, China (Volksrepublik)3 , Indien, Indonesien, Irak, Iran, Jemen, Jordanien, Kambodscha, Kanada, Kasachstan, Katar, Kirgisistan, Kuwait, Laos, Malaysia, Malediven, Mexiko, Mongolei, Myanmar, Nepal, Nordkorea, Oman, Ost Timor, Pakistan, Papua-Neuguinea, Philippinen, Saudi-Arabien, Singapur, Sri Lanka, Südkorea, Tadschikistan, Taiwan, Thailand, Turkmenistan, Usbekistan, Ver. Arabische Emirate, Vietnam
| Tracked International Shipping | 0kg–1kg |
22,00 € EUR
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|---|---|---|---|
| Tracked International Shipping | 1kg–2kg |
54,00 € EUR
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| Tracked International Shipping | 2kg–3kg |
60,00 € EUR
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| Tracked International Shipping | 3kg–4kg |
65,00 € EUR
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| Tracked International Shipping | 4kg–5kg |
72,00 € EUR
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| Tracked International Shipping L | 5kg–6kg |
78,00 € EUR
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| Tracked International Shipping L | 6kg–7kg |
84,00 € EUR
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| Tracked International Shipping L | 7kg–8kg |
90,00 € EUR
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| Tracked International Shipping L | 8kg–9kg |
96,00 € EUR
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| Tracked International Shipping L | 9kg–10kg |
103,00 € EUR
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| Tracked International Shipping XL | 10kg–11kg |
109,00 € EUR
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| Tracked International Shipping XL | 11kg–12kg |
115,00 € EUR
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| Tracked International Shipping XL | 12kg–13kg |
121,00 € EUR
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| Tracked International Shipping XL | 13kg–14kg |
127,00 € EUR
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| Tracked International Shipping XL | 14kg–15kg |
133,00 € EUR
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| Tracked International Shipping XL | 15kg–16kg |
138,00 € EUR
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| Tracked International Shipping XL | 16kg–17kg |
145,00 € EUR
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| Tracked International Shipping XL | 17kg–18kg |
152,00 € EUR
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| Tracked International Shipping XL | 18kg–19kg |
160,00 € EUR
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| Tracked International Shipping XL | 19kg–20kg |
170,00 € EUR
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| Tracked International Shipping XL | 20kg–21kg |
180,00 € EUR
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| Tracked International Shipping XL | 21kg–22kg |
190,00 € EUR
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| Tracked International Shipping XL | 22kg–25kg |
220,00 € EUR
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| Tracked International Shipping XL | 25kg–31.5kg |
260,00 € EUR
|
EU Shipments
| Tracked European Shipping | 0kg–1kg |
22,00 € EUR
|
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| Tracked European Shipping | 1kg–2kg |
26,00 € EUR
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|---|---|---|---|
| Tracked European Shipping | 2kg–3kg |
30,00 € EUR
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| Tracked European Shipping | 3kg–4kg |
33,00 € EUR
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| Tracked European Shipping | 4kg–5kg |
36,00 € EUR
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| Tracked European Shipping L | 5kg–6kg |
39,00 € EUR
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| Tracked European Shipping L | 6kg–7kg |
42,00 € EUR
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| Tracked European Shipping L | 7kg–8kg |
46,00 € EUR
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| Tracked European Shipping XL | 8kg–9kg |
50,00 € EUR
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| Tracked European Shipping XL | 9kg–10kg |
55,00 € EUR
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| Tracked European Shipping XL | 10kg–20kg |
75,00 € EUR
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| Tracked European Shipping XL | 20kg–31.5kg |
95,00 € EUR
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Rest of the World Shipments
| Tracked International Shipping | 0kg–1kg |
23,00 € EUR
|
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|---|---|---|---|
| Tracked International Shipping | 1kg–2kg |
65,00 € EUR
|
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| Tracked International Shipping | 2kg–3kg | 73,00 € EUR |
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| Tracked International Shipping | 3kg–4kg | 80,00 € EUR |
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| Tracked International Shipping L | 4kg–5kg |
88,00 € EUR
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| Tracked International Shipping L | 5kg–6kg |
95,00 € EUR
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| Tracked International Shipping L | 6kg–7kg |
102,00 € EUR
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| Tracked International Shipping XL | 7kg–8kg |
110,00 € EUR
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| Tracked International Shipping XL | 8kg–9kg |
120,00 € EUR
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| Tracked International Shipping XL | 9kg–10kg |
125,00 € EUR
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| Tracked International Shipping XL | 15kg–20kg |
199,00 € EUR
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| Tracked International Shipping XL | 10kg–15kg |
160,00 € EUR
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| Tracked International Shipping XL | 20kg–25kg |
240,00 € EUR
|
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| Tracked International Shipping XXL | 25kg–31.5kg |
285,00 € EUR
|
DHL Deliveries
Here’s a few options you can select to customise your delivery:
Schedule Your Delivery
If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days.
Where available, you’ll also be able to select a timed window to receive your order.
Signature Release
If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, REPRESENT cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Leave With Neighbour
Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, REPRESENT and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Collection from a DHL Service Point
If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.
DHL ODD will show you the nearest DHL Service Points to you, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.
To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:
- A photographic ID (e.g. passport or driving license)
- Your email/SMS notification from DHL
Vacation Hold
Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you.
Where available, you’ll also be able to select a timed window to receive your delivery.
Our current Return Address
Returns have to be paid by the customer and can be shipped to the following address:
Alpenstraße 64, 82194 Groebenzell, Germany