Current News

BREXIT

The UK has reached a trade agreement with the EU that has taken effect from 01.01.21. This agreement establishes zero tariffs or duties on trade between the UK and the EU. This means that all orders placed and shipped within Europe, will continue as normal and avoid any further charges. 

European Orders - Quick Information:

All European orders will be shipped DHL & Deutsche Post, our couriers may contact you for more information regarding your shipment. 

TRACKING YOUR PARCEL

All Orders below 2kg - Shipped by Deutsche Post

Once your order has left us and is with Deutsche Post, they will contact you via SMS and/or email to let you know when to expect the delivery. You can track your Order on our Page for the latest status of your order.

All Orders above 2kg - Shipped by DHL Parcel European

Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.

Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery.You can track your Order on our Page for the latest status of your order.

International Orders - Quick Information:

All International orders will be shipped by DHL & Deutsche Post, our couriers may contact you for more information regarding your shipment. (Additional import fee's may occur) 

TRACKING YOUR PARCEL

All Orders below 2kg - Shipped by Deutsche Post

Once your order has left us and is with Deutsche Post, they will contact you via SMS and/or email to let you know when to expect the delivery. You can track your Order on our Page for the latest status of your order.

All Orders above 2kg - Shipped by DHL Parcel International

Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.

Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery.You can track your Order on our Page for the latest status of your order.

Note:

→  VanicaGlobal is not responsible for any additional fee's in relation to a product shipment. (such as customs, etc.)

 

We know how important it is to get your order to you as quickly and conveniently as possible, and we endeavour to despatch orders within 1-7 working days. However, please note that during special releases, pre-orders, major holidays and sale periods this may take longer. 

PLEASE NOTE: During the COVID-19 crisis we are currently shipping as normal and we will endeavour to update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.

Here the current Shipping Information to your country from our carrier: External Link

If you have any questions around shipping please 

Contact Us

Email: support@vanicaglobal.com

Website: Contact – vanicaglobal

Social Media: You are very welcomed to aways reach out to us on our Social Media Channes (such as Instagram dm, Facebook Messenger, Twitter dm)

24/7 Customer support

 

SHIPPING Rates

We ship worldwide with DHL Parcel & Deutsche Post Warenpost International, for the best rates & most reliable service. Please see our shipping rates below. 

US & Japan Shipments

Tracked International Shipping 2kg–3kg 36,00 €
Tracked International Shipping 1.8kg–2kg 19,50 €
Tracked International Shipping 3kg–4kg 38,00 €
Tracked International Shipping 4kg–5kg 41,00 €
Tracked International Shipping 5kg–6kg 43,00 €
Tracked International Shipping L 7kg–8kg 47,00 €
Tracked International Shipping L 8kg–9kg 51,00 €
Tracked International Shipping S 0kg–1.5kg 12,50 €
Tracked International Shipping S 1.5kg–1.8kg 17,50 €
Tracked International Shipping XL 9kg–10kg 54,00 €
Tracked International Shipping XL 25kg–31.5kg 95,00 €
Tracked International Shipping XL 10kg–17kg 59,00 €
Tracked International Shipping XL 17kg–25kg 79,00 €

 

Non-EU (exc. US & Japan) Shipments

Tracked International Shipping 1.8kg–2kg 19,50 €
Tracked International Shipping 2kg–3kg 45,00 €
Tracked International Shipping 3kg–4kg 49,00 €
Tracked International Shipping L 4kg–5kg 57,00 €
Tracked International Shipping L 5kg–6kg 65,00 €
Tracked International Shipping L 6kg–7kg 69,00 €
Tracked International Shipping S 0kg–1.5kg 12,50 €
Tracked International Shipping S 1.5kg–1.8kg 17,50 €
Tracked International Shipping XL 7kg–8kg 75,00 €
Tracked International Shipping XL 8kg–9kg 79,00 €
Tracked International Shipping XL 9kg–10kg 88,00 €
Tracked International Shipping XL 15kg–20kg 142,00 €
Tracked International Shipping XL 10kg–15kg 110,00 €
Tracked International Shipping XL 20kg–25kg 170,00 €
Tracked International Shipping XXL 25kg–31.5kg 205,00 €


EU Shipments

Tracked European Shipping 1.8kg–2kg 15,50 €
Tracked European Shipping 2kg–3kg 35,00 €
Tracked European Shipping 3kg–4kg 44,00 €
Tracked European Shipping 4kg–5kg 54,00 €
Tracked European Shipping L 5kg–6kg 60,00 €
Tracked European Shipping L 6kg–7kg 64,00 €
Tracked European Shipping L 7kg–8kg 69,00 €
Tracked European Shipping S 0kg–1.5kg 8,50 €
Tracked European Shipping S 1.5kg–1.8kg 14,50 €
Tracked European Shipping XL 8kg–9kg 74,00 €
Tracked European Shipping XL 9kg–10kg 85,00 €
Tracked European Shipping XL 10kg–20kg 90,00 €
Tracked European Shipping XL 20kg–31.5kg 110,00 €

 

DHL Deliveries

Here’s a few options you can select to customise your delivery:

Schedule Your Delivery

If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days.

Where available, you’ll also be able to select a timed window to receive your order.

Signature Release

If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, REPRESENT cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Leave With Neighbour

Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, REPRESENT and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Collection from a DHL Service Point

If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.

DHL ODD will show you the nearest DHL Service Points to you, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.

To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:

  • A photographic ID (e.g. passport or driving license)
  • Your email/SMS notification from DHL

Vacation Hold

Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you.

Where available, you’ll also be able to select a timed window to receive your delivery.

 

Our current Retourn Address

Retourns have to be paid by the customer and can be shipped to the following address:

Alpenstraße 64, 82194 Groebenzell, Germany

 

#OurLocations

as seen on our Social Media Channels

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